Privacy Policy

Effective date: March 27, 2026

This Privacy Policy explains how Chakrelliothrel operates the website chakrelliothrel.world and how we process personal data in connection with information requests, order requests, and website usage. We apply transparency, data minimization, and security principles and align our practices with applicable United States requirements and the General Data Protection Regulation for users located in the European Economic Area.

1. Data Controller Information

Website owner and data controller: Chakrelliothrel

Business topic: Somavive, a natural complex for daily vitality and inner balance.

Address: 122 W 146th St, New York, NY 10039, United States

Email: team@chakrelliothrel.world

Phone: +12126753900

2. Categories of Personal Data We Collect

  • Identification and contact data such as name, email address, and optional phone number when you submit forms.
  • Communication data such as message contents submitted in order, contact, or CTA forms.
  • Transaction-related request data such as selected product and request timestamp.
  • Technical data such as device type, browser type, language settings, referral source, and cookie preferences.
  • Cookie and preference data collected based on your consent choices.

3. Sources of Data

  • Directly from you when you complete website forms or contact us by email or phone.
  • Automatically from your browser through strictly necessary and optional cookies, depending on your preferences.
  • From service providers that support website hosting, infrastructure stability, and lawful analytics tools where consent applies.

4. Purposes and Legal Bases of Processing

We process personal data for specific and legitimate purposes.

  • To respond to contact requests and pre-contract inquiries, based on legitimate interest and steps taken at your request before a contract.
  • To process order requests, verify request details, and provide customer support, based on contract-related necessity and legitimate operational interest.
  • To maintain website security, detect misuse, prevent unauthorized access, and protect system integrity, based on legitimate interest and legal obligations where relevant.
  • To comply with legal duties, including accounting, tax, and consumer-rights records where applicable.
  • To run optional analytics and marketing cookies only when you provide consent.

5. Cookie-Based Processing

Strictly necessary cookies are used to provide core website functionality and cannot be disabled through our cookie controls. Optional analytics and marketing cookies are activated only if you consent. You can update your choices through the cookie settings interface and by adjusting browser controls.

6. Data Sharing and Recipients

We share data only when needed for the stated purposes and under confidentiality and data-protection obligations.

  • Hosting and technical service providers supporting website operation and security.
  • Communication and customer support providers for handling inquiries and requests.
  • Legal, regulatory, or public authorities when required by applicable law.
  • Professional advisors under confidentiality obligations when necessary for legal or compliance matters.

We do not sell personal data.

7. International Transfers

When personal data is transferred across borders, we apply appropriate safeguards such as contractual data-protection commitments and additional technical and organizational controls suitable for the destination and processing context.

8. Data Retention

  • Contact and inquiry records: retained for up to 24 months from last active correspondence, unless longer retention is legally required.
  • Order request records: retained for up to 6 years where needed for legal, accounting, and consumer compliance.
  • Consent records for cookies: retained for up to 12 months to document preference management.
  • Security logs and technical records: retained for the minimum period needed for security monitoring and incident analysis.

When retention periods expire, data is deleted, anonymized, or securely archived where legal obligations require controlled storage.

9. Security Measures

We apply administrative, technical, and physical safeguards proportionate to risk, including access controls, role-based permissions, data minimization, secure hosting practices, transport-level encryption on HTTPS pages, and internal procedures for incident response and continuity.

10. Your Rights

Depending on applicable law, including GDPR for eligible users, you may have rights to access, rectify, erase, restrict processing, object to certain processing, request portability, and withdraw consent where processing relies on consent. You may also lodge a complaint with a competent supervisory authority.

To exercise rights, contact team@chakrelliothrel.world. We may request reasonable verification information to protect your data and respond within statutory timelines.

11. Children and Age Limit

This website is intended for adults. We do not knowingly collect personal data from children under the age required by applicable law without lawful authorization from a parent or guardian.

12. Third-Party Links

Our website may contain references or links to external resources. This Privacy Policy does not govern third-party practices. We encourage users to review external privacy notices before providing personal data.

13. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or operational changes. Updated versions are published on this page with a revised effective date.

14. Contact for Privacy Questions

Data controller: Chakrelliothrel

Address: 122 W 146th St, New York, NY 10039, United States

Email: team@chakrelliothrel.world

Phone: +12126753900